Cookies & Privacy Policy
This policy explains how BareFace Brushes (“we”, “us” or “our”) collects, uses, shares and protects information obtained from and about our customers (“you”).
This Privacy Policy covers:
- What information we collect
- How we use your personal information
- How we share your personal information
- How we protect your personal information (security)
- How we use cookies
- Controlling your personal information
- Communicating with us
- Changes to this policy
1. What information we collect
Depending on how you interact with BareFace Brushes (online, in store, by phone, via social media, etc.), we may collect the following information:
- Name
- Date of birth, age or age range, gender, and facial attributes (e.g. hair colour, eye colour, skin type, skin tone)
- Personal contact information (such as email address and telephone number)
- Payment information
- Billing and shipping addresses
- Demographic information, preferences and interests
- Account login information
- Website usage information
- Customer feedback
- Social network information
2. How we use your personal information
BareFace Brushes uses the personal information it collects primarily to provide you with a high level of service, products and information. This includes:
- Order fulfilment and maintaining purchase history
- Customer service
- Competitions and promotional activities
- Marketing communications
- Detecting and preventing fraud
- Maintaining business records
- Improving our products and services
3. How we share your personal information
We may share your information with the parties outlined below. We do not rent or sell your personal information to third parties for their own marketing purposes.
Service providers
We may share personal information with companies that provide services on our behalf, such as order fulfilment, delivery services, email distribution, customer data analysis, marketing support, payment processing, fraud investigation, customer surveys and customer support. These service providers are required to keep your information confidential and secure.
Third-party vendors (e.g. social network providers)
If you use features, widgets or plug-ins on our website provided by third parties, information may be collected and shared between us and the relevant third party. The information shared may include contact details, payment information, demographic information or other data, depending on the service used.
Legal disclosures
We may disclose your personal information where required to protect the legal rights of BareFace Brushes, its employees, service providers or affiliates, or to comply with legal obligations, court orders or law enforcement requests. This may include circumstances relating to investigations, claims, disputes or fraud prevention.
Business transfers
In the event of a sale, acquisition or transfer of some or all of BareFace Brushes’ assets or business, your personal information may be shared with the acquiring organisation. Any such transfer will be subject to appropriate confidentiality protections, and we will take reasonable steps to ensure your information continues to be handled in accordance with this policy.
Public content
If you choose to submit content through interactive features such as product reviews or feedback, certain information (such as your name or age range) may be visible to the public and our affiliates.
4. How we protect your personal information (security)
We take the security of your personal information seriously. We maintain appropriate physical, electronic, managerial and procedural safeguards to protect your data. These measures include, but are not limited to, encryption of payment data, secure internal systems, access restrictions and secure data centres.
5. How we use cookies
What are cookies?
Cookies are small data files placed on your device when you visit a website. They allow the website to recognise your device and remember actions or preferences from previous visits, such as items added to a basket, login status or pages viewed.
Cookies are not harmful. They are not computer programs, cannot spread viruses, and do not give us access to your computer or personal information beyond what you choose to share.
You can control cookies through your browser settings. You may choose to accept all cookies, be notified when a cookie is set, or reject cookies altogether. Please note that disabling cookies may affect the functionality of some areas of our website.
How we use cookies
BareFace Brushes uses cookies to improve your browsing experience, such as remembering login details and understanding how visitors use our website. This information helps us tailor content, offers and services to better meet customer needs.
For general information about cookies, please visit www.allaboutcookies.org.
6. Controlling your personal information
Updating or correcting your information
You can update or correct your personal information by logging into your BareFace Brushes account and accessing the My Account section, or by emailing contact@barefacebrushes.co.uk.
Newsletters and promotional emails
You may opt out of marketing communications at any time by clicking the unsubscribe link at the bottom of any promotional email.
Reviews and feedback
You may request the removal of content you have posted in public areas of our website (such as reviews or feedback) by emailing contact@barefacebrushes.co.uk. While we will make reasonable efforts to remove such content, copies may remain available through cached or archived sources.
Restricting the collection of personal data
If you wish to restrict the collection or use of your personal data for marketing purposes, please contact us at contact@barefacebrushes.co.uk.
7. Communicating with us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
BareFace Brushes
Lavenham House
6 Honeysuckle Close
Wynyard
Billingham
TS22 5UT
Email: contact@barefacebrushes.co.uk
8. Changes to this policy
BareFace Brushes reserves the right to update or amend this policy at any time. We recommend reviewing this Privacy Policy periodically. The effective date of the most recent version will be shown at the end of the policy.
