Can I track my order?
Yes. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your delivery.Will I receive an order confirmation?
Yes. An order confirmation email is sent automatically after checkout. If you do not receive this within two hours, please check your spam or junk folder.Will I receive a shipping confirmation?
Yes. You will receive a shipping confirmation email once your order has been processed and dispatched.What are your delivery charges?
Delivery costs and estimated times are listed on our Shipping Policy page.Do you deliver internationally?
Yes. BareFace ships worldwide. Please visit our Shipping Policy page for full details on available destinations.Do you deliver to PO Box addresses?
Unfortunately not. Most of our couriers require a recipient signature, which cannot be guaranteed at PO Box addresses.
Returns and Contact
How do I return an item?
Please visit our Returns and Refunds page for full instructions and eligibility information.How can I contact BareFace?
You can contact us by email at contact@barefacebrushes.co.uk. Our customer care team is happy to help.What are your privacy and security policies?
Full details can be found on our Cookie and Privacy Policy page.
Payments
Is it safe to order online?
Yes. Our website uses secure SSL encryption to protect your personal and payment details.Which payment methods do you accept?
We accept all major credit and debit cards including Visa and Mastercard, as well as PayPal.When will my card be charged?
Your card will be charged at the time your order is placed.Do your prices include VAT?
Yes. All prices shown include VAT where applicable.
Product Information
Are your makeup brushes cruelty free?
Yes. All BareFace brushes are cruelty free and are not tested on animals. We are committed to ethical beauty practices.Are your brushes vegan?
Yes. Our brushes are made using high quality synthetic fibres and are suitable for vegans.What materials are used in your brushes?
BareFace brushes are crafted using carefully selected synthetic fibres designed for smooth application, durability and easy cleaning.Are your products gluten free?
Yes. BareFace brushes and accessories are completely gluten free.Where are your brushes designed?
All BareFace products are proudly designed in the UK.
Caring for Your Brushes
How often should I clean my makeup brushes?
We recommend cleaning face brushes at least once a month and eye brushes at least twice a month to maintain hygiene and performance.How do I clean my makeup brushes?
Rinse the brush under lukewarm water, keeping the bristles facing down. Gently cleanse with a mild shampoo, rinse thoroughly and lay flat to dry.Can I use your brushes with liquid, cream and powder products?
Yes. BareFace brushes are designed to work effortlessly with liquid, cream and powder makeup.Are your brushes suitable for beginners?
Absolutely. BareFace brushes are designed to be intuitive and easy to use for all skill levels, from beginners to professional artists.
Wholesale
Do you sell products wholesale?
Yes. Please contact@barefacebrushes.co.uk for further information.
